Company Information

About Us

Aroma Perfecto is a store specializing in high-quality perfumes, committed to helping you find the fragrance that best resonates with your personal essence. We offer a wide variety of 100% original perfumes, carefully selected to satisfy the most demanding tastes. We stand out for offering fast and free shipping within the country, ensuring that your products arrive on time and in perfect condition.

Whether you are looking for a classic, modern or exclusive fragrance, Aroma Perfecto has the ideal perfume for every style and occasion.

Return Policy

Return and Exchange Policy

At Aroma Perfecto, your satisfaction is our priority. If for any reason you are not completely satisfied with your purchase, we offer a flexible returns and exchanges policy.

Conditions for Returns and Exchanges:

1. Term: We accept returns and exchanges within the first 3 days from the delivery date.

2. Product Condition: Products must be unused, undamaged and in their original packaging, including unopened seals.

3. Excluded Products: We do not accept returns of products that have been opened, used or damaged. Returns do not apply to products on sale or clearance.

4. Proof: It is essential to present the receipt or proof of purchase to process the return or exchange.

Return Process:

1. Request: Contact us indicating the reason for the return or exchange.

2. Product Shipping: Shipping costs to return the product will be borne by the customer, unless the product is defective or has been shipped incorrectly.

3. Refund: Once we receive the product and verify its condition, we will issue the refund to your original payment method within 7 to 10 business days.

Change Process:

If you prefer to exchange your product for another one, please contact us to check availability. In case the new product has a price difference, we will inform you how to proceed with the adjustment.

Guarantee of Authenticity:

All our products are 100% original. If you have any questions or queries, we are here to help you.

Shipping Policy

Shipping Policy

At Aroma Perfecto, we are committed to offering you a fast and efficient service. Our shipping conditions are detailed below.

Free Shipping :

Domestic Shipping: Enjoy free shipping on all orders nationwide, regardless of the amount of your purchase.

Shipping Times:

Order Processing: If you place your order before 12 PM (local time), we will ship it the same day.

Orders placed after 12 PM will be processed and shipped the next business day.

Delivery Times: Delivery within the national territory may take between 1 and 2 business days, depending on your location.

Order Tracking: Once your order has shipped, you will receive an email with the tracking number so you can track its progress.

Delivery Delays or Problems:

Incorrect Addresses: It is important that the address provided is correct and complete. We are not responsible for delays or failed shipments due to address errors.

International Shipping: At this time, we do not offer international shipping.

Reshipping Policy: If a package is returned to our warehouse due to an incorrect or unclaimed address, we will contact you to arrange a new shipment. Additional reshipping costs will be covered by the customer.